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Open 3uk with clear legal terms

3uk gives you one place to read the account terms, privacy practices, cookie use, payment-record rules and dispute paths before you open your account.

Terms before accountPrivacy choicesCookie controlsIndia law contextUPI records
3uk Open 3uk with clear legal terms
CONTACT PATHS

Check legal contact paths

Legal questions need the right route, not a generic reply. Use the contact path that matches your issue, and include your account ID plus the dates, payment reference or screenshot that supports…

Legal email Write to our legal contact with your account ID, mobile number on the account and the issue you want checked. We separate privacy, terms and payment-record requests so the reply addresses the right legal point.
Chat handoff Open help chat from the account menu and ask for a legal handoff. The chat team can collect facts, attach screenshots and move the case to the team that handles terms or privacy.
Document request If we ask for proof, send only the pages needed for the check. Mask unrelated numbers where possible, keep the file readable, and use the upload link inside your account thread.
DATA RIGHTS

Browse your data and security rights

Our legal work sits behind account access, payment checks and privacy requests.

Data collection

We ask for the data needed to create and protect your account, confirm wallet activity and answer legal requests. That may include name, mobile number, login records, device signals and payment references.

Cookie choices

Cookies help keep sessions active, remember language choices and detect unusual access. You can manage browser settings, though blocking some cookies may affect sign-in, security checks or account-page loading.

Account security

Security checks help prove that account requests come from you. We may verify device changes, repeated login failures, location signals or unusual payment activity before changing sensitive account data.

Record retention

We keep account, KYC and payment logs for the periods needed for legal, tax, security and dispute reasons. When a record is no longer needed, we remove or anonymise it where permitted.

Change requests

You can ask us to correct personal data that is wrong or outdated. We may need proof before changing names, mobile numbers, payment identifiers or identity-check data tied to your account.

Escalation route

If a support reply does not resolve a legal or privacy matter, ask for escalation in the same thread. Keeping one thread helps us preserve context and avoid repeated document requests.

Discover answers on legal choices

These answers explain how our legal terms apply to your account, your data and your payment records. They are written for practical use before you open an account or raise a request. If your situation involves a local rule, account restriction, payment trace or privacy concern, contact us with the relevant dates and references so we can check the exact record.

Yes. The terms explain account access, verification, wallet records, privacy choices and dispute handling. Open your account only after you understand those rules and accept that access depends on local law.

Access depends on local law and is available where local law permits. If your location, age, identity check or account activity does not meet the applicable rules, we may restrict access or decline a request.

We may collect account details, identity-check data, login history, device signals, payment references and support messages. We use these records for account security, dispute handling, tax needs and requests made under privacy rights.

We keep payment references, timestamps, wallet status and related account entries so deposits or withdrawals can be traced. These records help resolve mismatched amounts, failed transfers, duplicate entries and legal requests tied to your account.

Yes. Send a request through the account thread or legal email with the field that needs correction. We may ask for proof before changing identity, mobile, payment or security data connected to your account.

Cookies support sign-in, session security, language preferences and fraud checks. You can manage them through your browser, but some account pages or security steps may not work correctly if key cookies are blocked.

Use the legal email or ask support for a legal handoff. Include your account ID, dates, screenshots and payment references if relevant, so we can connect the dispute to the correct account record.