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How 3uk Handles Your Personal Data

At 3uk, the privacy of your account information is something we take seriously — this page sets out exactly what data we collect, why we collect it, and…

Data Encrypted at RestNo Third-Party Sale of Your DataYour Right to Access & DeleteIndia-Region Account ProtectionsCookie Preferences You Control

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Browse the Scope of Our Privacy Commitments

3uk Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with 3uk, we collect the details you provide — your name, contact information, and payment identifiers such as your UPI handle, Paytm-linked mobile number, or PhonePe ID — solely to operate your account and process transactions. We do not sell, rent,

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or trade your personal data to third-party marketers. Data is retained only for as long as your account remains active or as required by applicable law. Should you choose to close your account, you may request deletion of personal data not required for legal or audit
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purposes. Our systems use industry-standard encryption to protect data in transit and at rest, and access to your account records is restricted to authorised personnel on a need-to-know basis. This policy applies to all interactions with 3uk through our website and any associated mobile experience.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us With Any Privacy Questions

If you have questions about how your data is handled, want to request a copy of what we hold, or need to raise a concern about data use, our dedicated privacy support…

Privacy Email Send your data access requests, deletion requests or policy queries to our privacy inbox and we aim to acknowledge your message within one business day and resolve it within 72 hours.

Live Chat Reach our support team directly through the live chat panel on the 3uk site. For privacy matters, ask to be connected to our data team and they will handle your query from there.

Help Centre Our Help Centre carries a dedicated Privacy section with answers on cookie settings, data retention periods, how to download your account data, and how to raise a formal privacy complaint.

HOW WE PROTECT YOU

Explore Our Data Handling Practices

From the moment you register through to every deposit you make via UPI, Paytm or PhonePe, 3uk applies consistent data-handling standards designed to keep your information accurate, secure and in your control.

Data We Collect

We collect your registration details, payment method identifiers like UPI and Paytm, session logs and device type. We collect only what is necessary to run your account and process transactions — nothing beyond that.

Cookie Use

Our site uses cookies to keep your session active, remember your language setting and measure how pages perform. You can adjust which non-essential cookies are set by visiting the cookie preferences panel linked in our site footer.

Account Security

Your account password is stored as a salted hash — we never hold it in plain text. Suspicious login attempts trigger an automatic lock and a verification message to your registered email or phone number.

Data Retention

Active account data is held while your account is open. After closure, we retain only the records required by applicable law for the relevant legal period, then securely delete the remainder within 30 days of that period ending.

Your Rights

You have the right to request a copy of the personal data we hold on you, correct inaccuracies, restrict how it is processed, or ask for deletion. Submit any of these requests via our privacy email and we will respond within 72 hours.

Third-Party Sharing

We share data with payment processors like UPI networks, Paytm and PhonePe only to complete your transactions. We do not share your data with advertising networks, data brokers or any party not directly involved in running your account.

Switch Through Common Privacy Questions

The questions below cover what we collect, how long we keep it, what rights you have, and how to act on those rights with our team. If you do not find what you need here, use the contact paths in the support section above.

We collect your name, email address, phone number, and payment method identifiers — such as your UPI handle or Paytm-registered number — along with login timestamps and the device type used to access the platform.

No. We do not sell, rent or trade your personal data to any third party. Data is shared only with payment processors like UPI networks, Paytm and PhonePe strictly to process your transactions and for no other purpose.

Send a data access request to our privacy email address. Include your registered email or phone number so we can locate your account. We aim to send your data package within 72 hours of verifying your identity.

Once your account is closed, we retain only records legally required for audit or compliance purposes for the applicable statutory period. All other personal data is securely deleted within 30 days of that period ending.

Contact our privacy team via email or live chat. For corrections, provide the accurate details and we update your record promptly. For deletion requests, we will confirm what can be removed and action it within 72 hours.

We use session cookies to keep you logged in, preference cookies to remember your settings, and analytics cookies to measure page performance. You can turn off non-essential cookies any time through the cookie preferences panel in the site footer.

Raise your concern directly with our privacy team via the email or live chat paths listed on this page. If you remain unsatisfied after we respond, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

How 3uk Handles Your Personal Data

Contact Us With Any Privacy Questions

Explore Our Data Handling Practices

Data We Collect

Cookie Use

Account Security

Data Retention

Your Rights

Third-Party Sharing

Switch Through Common Privacy Questions

01 What personal data does 3uk collect when I open an account?

02 Does 3uk sell my personal data to third parties?

03 How can I request a copy of the data 3uk holds on me?

04 How long does 3uk keep my data after I close my account?

05 How do I change or delete my personal data?

06 What cookies does 3uk use and how do I control them?

07 Who do I contact if I believe my privacy rights have been breached?

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